Online Course Terms and Conditions (Individual Subscribers)

Second Sight Training Systems, LLC Effective Date: September 1, 2026

Please read these Terms and Conditions carefully before enrolling in or accessing any online training course offered by Second Sight Training Systems, LLC ("Second Sight" or "SSTS"). By accessing any online course, you agree to these Terms and Conditions.

These Terms govern individual (single-user) purchases and use of online courses and programs. A "Program" is a multi-course offering combining two or more online courses under a single title (for example, Threat Awareness). References in these Terms to a "course" include a Program unless the context requires otherwise. Organizational purchases of multiple licenses are also subject to the Organizational Online Terms and Conditions, which supplement these Terms. General use of our website is governed by our Website Terms and Conditions, instructor-led training is governed by our Instructor-Led Training Terms and Conditions, and our data practices are governed by our Privacy Policy.

1. Contact Information

Second Sight Training Systems, LLC 10 Hillside Drive Schenectady, NY 12302 Phone: 800-701-4481

2. Definitions

• "Access" or "Accessing" means accessing, viewing, or otherwise using content or information on the Site.

• "Agreement" or "Terms" means these Terms and Conditions and any subsequent modifications.

• "Content" means any material provided by Second Sight in an online or instructor-led course, including audio-visual works available through the Site.

• "Multi-User Subscriber" means a Subscriber who purchases online course access for multiple Users, as further described in the Organizational Online Terms and Conditions.

• "Program" means a multi-course offering combining two or more online courses under a single title (for example, Threat Awareness). Unless the context requires otherwise, "course" as used in these Terms includes a Program.

• "Single-User Subscriber" means a Subscriber who purchases an online training course for one Individual User.

• "Subscriber" means any person or entity that purchases or uses a subscription to Second Sight courses.

• "User" means any party who Accesses the Site. If a User accesses the Site as an employee or agent of another, "User" refers to that individual and their principal.

• "Website" or "Site" means the website maintained by Second Sight at www.secondsight-ts.com, and the learning management system portals maintained on Second Sight's behalf.

• "You" or "Your" refers to the User.

3. Modification of Terms

Second Sight reserves the right to modify these Terms at any time. Except as otherwise stated, changes are effective immediately, and notice will be provided by posting on the Site where possible. You agree to check the Site periodically for changes. Continued use of the Site after a change is posted constitutes your acceptance of the changed Terms.

4. Limited License

Second Sight grants each Subscriber a limited, non-exclusive, non-transferable license to access the Content and information available on the Site, subject to payment of applicable fees and strict adherence to these Terms. The Subscriber acknowledges that Second Sight is the sole and exclusive owner of all Content and all legal rights to the instructional materials provided. A Subscriber will not copy, modify, create derivative works from, decompile, or reverse engineer any Site content. Second Sight owns all modifications or derivative works created from its Content.

5. License Terms; Fees; Renewal; Refund Policy

5.1 License Terms. Each course or program license is valid for the term specified at the time of purchase, measured from the date the license is activated. Unless a different term is stated at the time of purchase, individual license terms are as follows:

Course / Program License Term Situational Awareness for Safety (SA4S) 30 days Best Practices in Fieldwork Safety 30 days Threat Observation 60 days Threat Awareness (program) 90 days, plus ongoing refresher access

Once a license term expires, access to that course or program will automatically terminate unless a renewal is obtained or Second Sight, in its sole discretion, extends access. Second Sight may choose to extend a Subscriber's access at no additional charge, and it is Second Sight's general practice not to lock a Subscriber out of a course or program after their license term ends, though Second Sight is not obligated to do so in any given case. A renewal may also be obtained by purchasing the course or program again and is subject to the Terms and Conditions in effect at the time of renewal, including any modified terms incorporated at a later date.

5.2 Fees. The Subscriber agrees to pay the fee applicable to the course and license purchased. Fees are payable in advance and will be charged whether or not the Subscriber uses the Service. The Subscriber is responsible for any taxes, including sales or personal property taxes, resulting from their use of the Services, and agrees to pay attorneys' and collection fees arising from efforts to collect amounts remaining due and owing for more than thirty (30) days.

The Subscriber is solely responsible for all connection, telephone, data, and other charges associated with access to and use of the Site, and for obtaining and maintaining compatible hardware, software, and telecommunications equipment.

To use certain Services, the Subscriber will register and obtain an account and password. Registration information helps Second Sight provide content, customer service, and network management. The Subscriber may not transfer their account to another person or use another person's account.

5.3 Refund Policy. A Subscriber may request a refund of the purchase price within thirty (30) days of purchase, provided the Subscriber has not logged into the course or program. Once a Subscriber logs in, that license is considered used and is no longer eligible for a refund, regardless of whether the 30-day period has elapsed. This refund policy governs the purchase price only and is separate from the license term described in Section 5.1, which governs how long a course or program remains accessible once activated.

6. Access to Site

Second Sight will provide online access on a continuous basis. From time to time, access may be unavailable due to conditions beyond Second Sight's control, including force majeure, acts of God, power outages, or the acts of computer hackers or others acting outside the law, or due to software issues, server downtime, increased internet traffic, programming errors, or regular system maintenance. The Subscriber is solely responsible for ensuring they have sufficient and compatible hardware, software, telecommunications equipment, and internet service necessary for use of the Site.

The Subscriber acknowledges that Second Sight has no liability for damages resulting from any interruption in service. Second Sight reserves the right, in its sole discretion, to change, modify, or discontinue any aspect of the Site, including content, availability, access, or these Terms, effective immediately.

7. Prohibited Conduct

The User agrees to refrain from, personally or through an agent:

• Transmitting, installing, uploading, or otherwise transferring any virus, or any item or process that harms the Site or adversely affects Second Sight's or its vendors' computers, servers, or databases.

• Capturing, downloading, saving, uploading, printing, or otherwise retaining Site content other than as expressly allowed by these Terms.

• Permitting or providing others access to any online training using the User's credentials, or using another User's credentials.

• Copying, modifying, reverse engineering, disassembling, redistributing, republishing, altering, creating derivative works from, assigning, licensing, transferring, or adapting any Site software, information, text, graphics, source code, or other Content.

• Removing or modifying any copyright, trademark, or other proprietary notation from Site content.

• Framing, mirroring, deep linking, or renting or providing third-party access to Site content in any way.

• Attempting to violate Second Sight's security mechanisms or otherwise breach or corrupt the security of the Site.

• Engaging in conduct that violates the Copyright Act or other applicable law.

• Using a web crawler or other automated means to harvest information about other Users, the Site, or Second Sight.

• Using the Site to violate a third party's intellectual property or confidentiality rights.

• Misrepresenting identity or personal information, or forging email header information to appear to originate from Second Sight.

• Posting obscene, harassing, defamatory, violent, or otherwise objectionable material on the Site.

• Advertising or soliciting funds, goods, or services on the Site.

• Providing any commercial hosting service with access to the Site or its content.

Second Sight reserves the right to monitor use of the Site and to revoke or deny access to any person or entity whose use suggests Prohibited Conduct, as determined solely by Second Sight. Users agree not to violate U.S. or international export laws and regulations, including the U.S. Export Administration Regulations.

8. Limited Warranties

Second Sight provides no warranty that a Subscriber's hardware, software, telecommunications equipment, or internet service is compatible or sufficient to access the Site. While Second Sight has attempted to provide accurate information on the Site, it makes no guarantee or warranty as to the reliability, accuracy, timeliness, or completeness of that information and assumes no responsibility for errors or omissions.

9. Disclaimer; Limitation of Liability

The User accesses the Site at their own risk. The Site is provided on an "as is, as available" basis without warranty of any kind, and all warranties of merchantability, fitness for a particular purpose, or non-infringement are specifically disclaimed. Second Sight does not warrant that the Site's information is accurate, complete, or complies with any particular law, or that access to the Site will be uninterrupted, error-free, virus-free, or completely secure.

Under no circumstances will Second Sight or its affiliates, agents, employees, officers, or content providers be liable for indirect, special, incidental, punitive, or consequential damages of any kind, including damages for loss of goodwill, work stoppage, computer failure, loss of data, or loss of productivity. In no event will Second Sight be liable for damages in excess of the amount Second Sight received from the Subscriber for the subscription giving rise to the claim.

10. Third-Party Content; Hyperlinks

Second Sight does not pre-screen third-party materials and is not the publisher or author of information on the Site provided by third-party content providers. Second Sight is not liable for claims related to such information. Content provided by third parties is for informational purposes only, and its inclusion does not constitute an endorsement by Second Sight. Second Sight is not responsible for third-party products or services, and does not warrant the existence, accuracy, or functionality of any linked third-party website.

11. Copyrights, Trademarks and Other Proprietary Rights

Second Sight, or its third-party content providers, retains all worldwide rights in the intellectual property in and on the Site, including trademarks, service marks, trade dress, inventions, ideas, trade secrets, source code, HTML code, the "look and feel" of the Site, its color combinations, layout, and all other graphical elements, and the copyrights in its original content.

Users should assume that everything they read or see on the Site is copyrighted, trademarked, or otherwise protected and owned or licensed by Second Sight. Except as expressly stated on the Site or in these Terms, nothing may be copied, reproduced, modified, distributed, transmitted, republished, displayed, or performed for commercial use without Second Sight's prior written consent. Nothing in these Terms grants a Subscriber any license to Second Sight's intellectual property except as set forth in Section 4. If a Subscriber submits unsolicited intellectual property, ideas, or other material to Second Sight, they forfeit any intellectual property and moral rights in it.

12. Indemnification

The User agrees to defend, indemnify, and otherwise hold harmless Second Sight and its officers, owners, partners, directors, agents, employees, shareholders, successors, and assigns from and against any cause of action or claim, including court costs, expenses, and attorney fees, related to or arising from the User's use of the Site or any other services of Second Sight.

13. Security; Authorized Use

Users are prohibited from violating or attempting to violate the security of the Site. Second Sight has the right, but not the obligation, to investigate possible violations and will cooperate with law enforcement in prosecuting violators. Second Sight may suspend platform access during an investigation. Users must enter a username and password to access the Site and are encouraged to close their browser when finished using the Site to protect against unauthorized access.

The Subscriber is responsible for maintaining the secrecy of their username and password, and represents that they have the authority to accept these Terms, including on behalf of any entity for which they are entering into this Agreement. The Subscriber represents that they are an adult legally able to enter into this Agreement, and agrees to notify Second Sight immediately of any unauthorized use or loss of their account credentials. Second Sight is not liable for any loss the Subscriber incurs from someone else's use of their username and password, and a Subscriber may be held liable for losses Second Sight incurs due to unauthorized use of their account. Second Sight will never ask a Subscriber for their password.

14. Termination of Agreement

Second Sight may terminate this Agreement at any time in its sole discretion, or terminate access without notice if it believes, in its sole judgment, that a Subscriber has breached or may breach these Terms. The provisions of this Section and other surviving provisions of this Agreement will survive termination. A Subscriber's obligation to pay outstanding fees survives termination.

15. Privacy Policy

Second Sight values the trust of its Users. All Second Sight employees are required to adhere to ethical standards in gathering, using, and safeguarding information provided by Subscribers. See our Privacy Policy for details.

16. Miscellaneous

These Terms constitute the entire agreement between Second Sight and the User regarding online courses and supersede any prior agreement on that subject. These Terms may only be modified or amended in writing. If any portion is found unenforceable, that portion will be severed and the remaining Terms will continue in full force and effect. Failure of Second Sight to exercise any remedy does not operate as a waiver of that remedy. Any claim arising out of or related to these Terms must be filed within one (1) year after the claim arose or be forever barred. Second Sight operates the Site from the United States and makes no representation that the Site complies with foreign law. Users must comply with all applicable local and international laws. A Subscriber may not assign their rights or delegate their duties under these Terms. No third party is an intended beneficiary of these Terms.

Visiting the Site or sending emails to Second Sight constitutes electronic communication. The Subscriber consents to receive electronic communications and agrees that agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing.

17. Governing Law; Dispute Resolution; Forum and Venue

These Terms and any claim or action related to or arising from these Terms or Site content will be exclusively brought and litigated in the federal and state courts of New York. Each party expressly consents to this exclusive jurisdiction and venue and waives any objection to it as improper or inconvenient.

15. Contact Information

For any inquiries or clarifications, please contact:

Second Sight Training Systems, LLC
10 Hillside Drive
Schenectady, New York 12302
Email: info@secondsight-ts.com
Phone: 800-701-4481