Privacy Policy

Privacy Policy

Second Sight Training Systems, LLC Effective Date: September 1, 2026

Protecting your privacy is a priority for Second Sight Training Systems, LLC ("Second Sight," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect information in connection with:

This Privacy Policy applies across all of the above. By using our Site, enrolling in an online course, or participating in an ILT engagement, you consent to the practices described here.

Information We Collect

Information you provide directly. Depending on how you interact with us, we may collect:

  • Name, email address, and phone number

  • Employer and job title

  • Billing and payment information

  • Account credentials (username and password) for online course access

  • Communications you send us (emails, form submissions, support requests)

Information collected through instructor-led training engagements. When a client organization contracts with us for ILT services, the client or its designated administrator may submit attendee roster information (name, email, employer, and course enrollment details) so that attendees can access required pre-work, licenses, or completion records. Second Sight processes this information solely to deliver and document the contracted training.

Information collected automatically. When you visit our Site or online portals, we and our service providers may automatically collect technical information, including IP address, browser type, device information, pages visited, referring URLs, and access times. This information helps us operate, secure, and improve our Site and services.

Cookies and similar technologies. Our Site and online portals use cookies and similar tracking technologies (including Google Analytics) to understand how visitors use our services and to improve their experience. You can control cookies through your browser settings; disabling cookies may limit some Site functionality.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site, online courses, and ILT services

  • Process payments and manage licenses, enrollments, and attendee records

  • Communicate with you about your account, purchases, or scheduled training

  • Send you information about Second Sight products, services, or updates (you may opt out at any time)

  • Analyze and improve our Site, course content, and training delivery

  • Use anonymized or aggregated feedback and survey results in our marketing materials

  • Comply with legal obligations and protect the rights, property, and safety of Second Sight and others

How We Share Your Information

Second Sight does not sell, rent, or lease your personal information to third parties.

We share information with service providers who help us operate our business, including:

  • Squarespace — website hosting and e-commerce

  • LearnUpon — learning management system (LMS) hosting for online courses

  • Stripe and PayPal — payment processing

  • HubSpot — customer relationship management (CRM)

  • Mailchimp — email marketing and communications

  • Google Analytics — website and portal usage analytics

These providers are permitted to use your information only to perform services on our behalf and are required to maintain its confidentiality.

We may also disclose information, without notice, where required by law or where we believe in good faith that disclosure is necessary to (a) comply with legal process, (b) protect the rights or property of Second Sight, or (c) protect the personal safety of users or the public.

Data Security

We use industry-standard safeguards, including encrypted (SSL/TLS) transmission of sensitive information, to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage over the internet is completely secure, and while we work to protect your information, we cannot guarantee absolute security.

Children's Privacy

Second Sight does not knowingly collect personal information from children under the age of thirteen. If you are between the ages of thirteen and eighteen, you may use our Site and services only with the involvement and permission of a parent or guardian.

Your Choices

You may opt out of marketing emails at any time by using the unsubscribe link in any email or by contacting us directly. Note that you may still receive transactional or account-related communications (such as license or enrollment confirmations) even if you opt out of marketing messages.

Course Feedback and Testimonials

We may collect feedback through end-of-course surveys and other course evaluation tools. Second Sight reserves the right to use anonymized or aggregated feedback, including survey results and testimonial excerpts, in our marketing materials, on our Site, and in other promotional content. Where we use a testimonial in a way that could identify you (for example, attributing a quote to your name or organization), we will seek your permission first.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Users

Second Sight operates from the United States. If you access our Site or services from outside the United States, you are responsible for compliance with applicable local laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our Site with a revised effective date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Second Sight Training Systems, LLC
10 Hillside Drive Schenectady
New York 12302
Email: info@secondsight-ts.com
Phone: 800-701-4481