Security investigator conducting a structured workplace interview, representing Second Sight's Interview Planning and Credibility Assessment program for security investigations

Investigative Interviewing

Interview Planning and Credibility Assessment in Security Investigations

Learn a science-based approach to collect more relevant information, assess credibility, and make defensible decisions in security and workplace investigations.

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Better interviews produce better outcomes

This program is designed for non-law enforcement security professionals who conduct investigative interviews as part of their organizational responsibilities — including interviews with employees, subjects, and witnesses. It is particularly well-suited for professionals who must document defensible investigative decisions in environments where rapport-based, non-coercive interviewing is essential.

  • Corporate Security Investigators

  • Loss Prevention Professionals

  • Gaming and Casino Security Personnel

  • Insurance Investigators

  • Healthcare Security Professionals

  • Workplace Investigators

  • Retail Security Investigators

Security or loss prevention professional applying REP Model interview planning techniques in a corporate investigative setting

What you will learn

A 16-hour, two-course instructor-led program that equips security investigators with a science-based approach to interview planning, evidence use, credibility assessment, and defensible decision-making in investigative interviews with adult subjects — including subjects, witnesses, and employees. The program translates validated behavioral research into practical, repeatable skills for immediate application.

The training includes lectures, video-based exercises, case studies, group discussions, and practical application of planning tools. The program concludes with application of techniques to participants' current cases as a capstone.

  • Plan for an interview using a structured tool

  • Use rapport-based interview techniques to increase information gain

  • Elicit a free narrative and develop a questioning strategy to meet interview objectives

  • Plan for the use of evidence during an interview using the evidence-framing matrix

  • Apply the rapport-based evidence presentation model

  • Use statement-evidence inconsistencies to assess credibility

  • Duration: 16 hours

    Format: In-person instructor-led

    Professional Development Credits: education16 credits toward APP, CPP, PCI, and PSP credentials. Second Sight will provide hosting organizations the necessary information to obtain continuing education credits for participants.

    Prerequisites: Course 1 is a prerequisite for Course 2 — courses can be scheduled consecutively or separately.

    Eligibility: Designed for organizational enrollment

    Research Note: The REP Model was developed through collaboration with Dr. Christopher Kelly of Saint Joseph's University, including literature reviews, focus groups with practitioners from law enforcement, corrections, intelligence, and child protection, and systematic field studies using actual interviews.

Register Your Team

This program is available for instructor-led delivery only and is designed for organizational enrollment. Connect with a member of the Second Sight team to learn more about this program, schedule your training, or request a quote. Volume pricing and bundle options are available.

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Frequently Asked Questions

16-Hours | Instructor-Led | Security investigators

  • This program is designed for security investigators, loss prevention professionals, and others in the private security sector who conduct investigative interviews as part of their operational responsibilities.

  • This program equips security investigators and loss prevention professionals with a structured, research-validated process for planning and conducting defensible workplace and organizational interviews. Participants learn to apply the Evidence Framing Matrix (EFM) and the  Rapport-Based Evidence Presentation Model to plan interviews strategically, disclose evidence in a structured sequence, and assess credibility to produce defensible outcomes.

  • The structured methodology is consistent across all three versions of the Interview Planning and Credibility Assessment program. The Security version is tailored to the evidentiary standards, organizational reporting structures, and investigative contexts most relevant to the private sector.

  • This program is currently offered in an instructor-led format. Contact us to discuss scheduling and group delivery options.

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